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ACT Program Director

Location: Mt. Vernon, NY, United States
Date Posted: Feb 16, 2024

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Location: Mt. Vernon, NY     
Hours: M-F 9 to 5 pm     
Rate of Pay:  $95,000 to $100,000 (depending on license and experience)    
  • Support a high-performing culture aligned with TGCW core values and B.A.S.I.C Tenets: Balance, Accountability, Satisfaction, Inclusion, and Communication.
  • Contribute to the team spirit, positivity, and collaboration in care delivery to program participants.
  • Provide program and clinical leadership including supervision of the team psychiatrist, employment/vocational specialist, substance abuse specialist, registered nurse/licensed practical nurse, peer specialist, family specialist, case manager housing specialist, and program assistant.
  • Promote, support, and monitor staff development in evidence-based practices inclusive of the ACT model, ensuring that ACT integrates best practices and achieves its goals and objectives.
  • Provide annual evaluations of direct reports and reviews other evaluations completed by any direct reports who may supervise team members.
  • Supervise and/or conduct intakes and complete admissions documentation in accordance with guidelines.
  • Complete and/or ensure the completion of all documentation of contacts with program participants in electronic medical record and CAIRS system, adhering to regulatory compliance, clinical appropriateness, participant goal(s) and billing needs.
  • Review and sign off on documentation in electronic medical records for supervisees (and other team members when needed) to ensure regulatory compliance, clinical appropriateness, participant goal(s) and billing needs.
  • Develop/maintain protocols, workflows, and policy and procedure manuals to ensure that the program meets all regulations, guidelines, and quality assurance requirements.
  • Remain current on policies and procedures of Medicaid, managed care Medicaid, Medicare and insurance companies to facilitate coordination of program’s financial responsibilities.
  • Develop/maintain systems to monitor participant care on regular basis and proactively address concerns.
  • Lead team meetings and clinical case conferences; facilitate case presentations and conferences with other staff, family members of participants, other service providers, etc.
  • Spend approximately 50% of time providing direct services to participants.
  • On-call and provides coverage as needed, especially related to crisis intervention.
  • Performs other duties as needed to ensure the success of the program.
  • outreach and linkages to community supports
  • assistance with medication management
  • care coordination and support attending appointments
  • educational and vocational support
  • integrated mental health, addiction, and medical treatment
  • housing assistance
  • family education and support
  • wellness skills development
  • peer support
The ideal candidate will have experience and a passion for working with individuals who are living with severe and persistent mental illness. They will also have experience supervising a multidisciplinary team and providing clinical supervision as well as program oversight. It will be important for this new team member to be proficient with computers and able to creatively engage program participants in their care in community settings, including individuals who may be homeless.    
  • New York State Licensed Clinical Social Worker (LCSW or LCSW-R preferred), LMSW, LMHC, LMFT, RN, NP, or relevant credential.
  • Positive attitude and demeanor with an ability to engage individuals of diverse backgrounds, perspectives and needs.
  • Organized, solution-focused team player, with leadership qualities that support a collaborative and supportive interdisciplinary team approach.
  • Demonstrated passion and commitment to supporting the well-being and recovery process of individuals and families struggling with complex challenges related to severe and persistent mental illness and/or alcohol and substance use.
  • Ability to conceptualize and implement whole person care, integrated medical, mental health, addiction, and other social determinants of health needs.
  • At least 1 year of clinical supervision experience of interns, peers, and/or other clinicians/counselors/nurses.
  • Experience with electronic medical record documentation.
  • CASAC-T or CASAC a plus; Bilingual Spanish speaking a plus.
  • Masters degree in Social Work, Counseling or Marriage and Family Therapy, Nursing or a Bachelor’s in Nursing with supervisory experience and credentialed as such.
  • Minimum of two years supervisory experience
  • These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
  • Must be capable to sit or stand in front of a computer for long-periods of time
  • Able to work in open space floor plan
  • Must be capable to move throughout work day and follow people served throughout community
  • Work alongside co-workers within 3 feet
  • Must be able to move in tight spaces
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