Customer Service Specialist

Description

Location: Middletown, NY
Hours: 9:15am - 6:30pm  Mon. - Thu.    /   1:00 pm - 6:00pm Fri.
Rate of Pay: $15.00 p/hr

Job Description:

In this role you will:
-Be customer focused, able to multi-task in a high volume community counseling center
-Registering new clients for services, verifying insurance information and scheduling appointments                                                                                                
 -Answering phones, directing calls and taking messages
-Scanning to electronic healthcare record, copying, filing, and archiving charts
-Perform other duties as assigned

 Qualifications:
The ideal candidate will:
-Have a minimum 1 year in a clerical support role
-Have computer skills and experience working with electronic health records
-Possess excellent communication, customer service, and organizational skills
-Bilingual English and Spanish speaking a plus

 Access offers a comprehensive benefits package including medical, dental and vision coverage; an array of voluntary benefits (term life, whole life, identity theft protection and pet insurance); Healthcare and Daycare Flexible Spending Accounts; employer paid Short Term Disability, LTD and AD&D; a matching 403(b) retirement plan,  generous paid time off, paid holidays, accelerated holiday pay and tuition assistance.  

ALL POSITIONS ARE SUBJECT TO A CRIMINAL BACKGROUND, FINGERPRINTING AND MOTOR VEHICLE REPORT CHECK. 

The Agency is a smoke free workplace and offers smoke free campuses for our employees, visitors, clients, and interns.

Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V

IND2022