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Transitional Coach (Bachelor's Level)

Location: Mt. Vernon, NY, United States
Date Posted: Oct 6, 2023

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Mount Vernon, NY
$24.50 Hourly
Monday-Friday 9-5 (35 hours a week)

Job Responsibilities
  • Responsible for engaging and building trusting relationships with individuals affected by homelessness, substance use and mental health disorders and other risks.
  • Responsible for encouraging participants to seek help from local support services and will advise them how to minimize risks to their health.
  • Be able to embrace a harm reduction-based approach when engaging individuals.
  • Provide assistance with transportation services.
  • To assess participants’ needs and provide referrals, linkages and wrap around services as needed to substance use treatment, entitlement benefits, housing, and appropriate community resources. Conduct appropriate follow-up as needed.
  • Use the Critical Time Intervention (CTI) model to help new chronically homeless residents successfully make the transition to independent living.
  • Provide intensive support and assistance with assessing existing resources for the transition of care to community providers.
  • Assist participants with strengthening long-term ties to services, family, and friends; and provide emotional and practical support during the critical time of transition back to the community.
  • Conduct home visits and other meetings with the participant, the participant’s caregivers, and community service providers, designed to teach crisis-resolution skills, provide support and advice, and mediate any conflicts.
  • Assist the participant with developing and implementing a plan to achieve long-term goals (e.g., employment, family reunification
  • Identify skills/support needed to maintain stability
  • Assist participants with securing an income
  • Build on participant’s strength to further goals of independent functioning
  • Function as a team member through attendance of weekly staff meetings
  • Maintain confidential information within guidelines established by HIPPA and TGCW’s Confidentiality Policy.
  • Maintain complete records, daily activity logs, mileage logs, and other reports as directed.
  • Participate in professional development activities such as trainings webinars, and continuing education services.
  • Complete all other assignments.
  • Ability to coordinate and prioritize various tasks
  • Ability to work independently and without direct supervision
  • Have adequate writing skills for completion of reports, case notes, and other professional documentation, as needed
  • Ability to speak Spanish helpful
  • Knowledge of HIV/AIDS helpful
  • Knowledge of Substance Use helpful
  • Knowledge of the HMIS (Homeless Management Information Systems)
  • Knowledge of Westchester County and availability of community and governmental services and resources.
  • Have interviewing techniques and methods.
  • Principles of counseling and health education.
  • Knowledge of basic social needs, problems, attitudes and behavioral patterns.
  • Knowledge of basic principles of health promotion, disease prevention, and preventive health care.
  • Knowledge of computer database operation and basic data entry skills.

Minimum of 2 years working in a mental health system/Substance Abuse field. Work history with diverse population

CASAC (preferred) Driver’s License (Required)

Minimum of a BA/BS in a related field/Master’s Degree preferred

 Access offers a comprehensive benefits package including medical, dental and vision coverage; an array of voluntary benefits (term life, whole life, identity theft protection and pet insurance); Healthcare and Daycare Flexible Spending Accounts; employer paid Short Term Disability, LTD and AD&D; a matching 403(b) retirement plan,  generous paid time off, paid holidays, accelerated holiday pay and tuition assistance.                                                


Access: Supports For Living/The Guidance Center of Westchester is an EEO employer-EEO, AAE, M/F/D/V


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